This will depend on the business use of the system. We can provide World licences, Area licences (restricted to specific geographic areas), or Point licences (restricted to user defined points of interest e.g., specific airports).
The licences are tied to specific machines. There is no limit on the number of users per licence.
Apart from SEARCH-PRAS and LASER-PRAS all our software requires an export licence from the UK. Check the product functionality table for details.
No, as the licences are tied to machines not users. We can arrange for licenses to be moved between machines in the case of machine failure
Support is provided during core working hours, Monday to Friday 0900-1700 UK time. Outside working hours, the support email address and telephone number is monitored by a member of the team. Support is in place for operationally urgent enquires only outside these times.
CRSL can carry out various assessments for you. Our assessment service will be carried out using the same procedure used by the Police, by trained former Police or Military personnel
If required, the software can be loaded onto the users own hardware. This option is subject to use of machines with the correct System Specification
A major update is released annually, with minor updates coming out at least 6 monthly or more frequently if the need arises.
Once on contract, you can request changes to the software to meet your specific requirements. Depending on the work package required, this development may fall within the support contract, or it may incur an additional cost.
The software can conduct analyses with a variety of threats. If multi-threat planning has been carried out using the software it can quickly switch from one threat to another. Threat details can be amended by the user.
We can provide a full system solution running on rugged or standard laptop(s).
Check the product functionality table for details.
All products come with a Map Manager that allows you to create your map packages, importing your own raw mapping data.
It depends on where in the world you wish to use the system. We have an in-house Mapping Manager who will support the acquisition and processing of suitable mapping products.
You will need height data to calculate intervisibility and weapon capabilities, at an accuracy dependent on what tasks you are carrying out. You are likely to also need topographic maps, aerial imagery, and vector map data, depending again on the tasks you are doing.
This data can be obtained through national mapping agreements (such as the UK PSGA), from your normal geospatial suppliers (such as Military Survey), from commercial suppliers, or, in some cases, from Open Source. You can also capture or enhance your mapping using Unmanned Aerial Systems or manned aircraft.
We have moved to a position where all mapping used by our products is held in Open Geospatial Consortium (OGC) GeoPackages. These are an open-source format that can be read, created maintained and displayed in many Geographic Information Systems, including Esri.
We include a MapManager that enables many different data sources, including all Esri data, to be ingested into GeoPackages. All our analysis data can write in formats that can be directly read and managed by Esri products (as well as many other vendors).
We provide a group training session with most new contracts to get users up and running. We then provide frequent webinars on the different subject areas. Further training can be provided on standard or bespoke courses.
Our standard and bespoke training courses can be organised either at our premises in Romsey or, subject to numbers, at a customer site.
Of course; we would be delighted to speak to you and arrange an informal chat. Please contact us via phone on +44 (0)1794 834750 or email us at firstname.lastname@example.org to organise.
Yes, we work with industry alongside our customers at Defence and Security agencies. Our software can support larger companies in specific workstreams, bids and procurement, where our products and knowledge can be of real benefit; for example, planning and siting of C-UAS (Counter Unmanned Aerial System) hardware. Please contact us if you feel there is a potential opportunity to collaborate with your organisation.
Yes, our software is available to commercial customers in the same way as it is to any other customer, with the same support and training offered. It should be noted that some of our government customers have access to the required mapping, via central agreements and therefore commercial customers may have to factor in the cost of mapping, in addition to our software. Also, supply may be subject to UK Export Control regulations.